The people at the Service Department at Jim Tubman are terrific. I am treated with professionalism, efficiency and – best of all – a certain kind of warmth and ease that reminds me of my growing up in a small town. Everything is explained, the car is ready and the work is done with care. I often say that it is easy to get an amazing experience when you buy a new car, but are forgotten by the dealership as soon as you leave the property. But at Tubman, they care about the ongoing relationship and customer satisfaction. I like that. Top marks for the Tubman Service folks! Thanks for the chance to respond.