I wanted to take a minute to commend the work of one of your Service Advisors – Jean Marc Desrochers.
I recently had my 2012 Cruze in for fairly significant warranty work. The work spanned a couple of weeks with my car in and out of the shop while parts were on order. Throughout the work, Jean Marc was extremely helpful, knowledgeable, and accessible. There was no haggling about whether this or that was covered under warranty, which was a relief to me. To be honest, I’m not accustomed to this from any dealership.
He was a pleasure to work with and I felt this should be passed along.