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Airbag Recall

Your GM Vehicle may be the subject of an airbag recall.  Please follow our three-step process to have the recall service performed on your GM vehcile.  If you have any question, please see the FAQs below or email recalls@tubmanchev.com / call 613.733.1251.

Step 1

Please submit your information below.

or

Please text me 

Step 2

You will be contacted by a representative of Jim Tubman Chevrolet with dates and time slots for you to choose from.

Step 3

Once you choose an appointment date and time, please make sure to drive the vehicle to Jim Tubman Chevrolet at 1770 Bank Street while allowing the car to warm up for several minutes at a minimum of 22 degrees Celsius; a warm vehicle makes the process of performing the recall steps faster.

Frequently Asked Questions (FAQs) for Takata Front Passenger Airbag Inflators Recall

Which vehicles are involved?

Certain 2007-2014 model year:

  • Cadillac Escalade
  • Escalade ESV
  • Escalade EXT
  • Chevrolet Avalanche
  • Silverado 1500
  • Suburban
  • Tahoe
  • GMC Sierra 1500
  • Yukon
  • Yukon XL

Certain 2009-2014 model year:

  • Chevrolet Silverado 2500/3500
  • GMC Sierra 2500/3500

What is the issue or condition?

At NHTSA’s direction pursuant to a consent order with the agency, TK Holdings (Takata) submitted Defect Information Reports to NHTSA covering certain front-passenger airbag inflators sold to GM and installed in: (i) 2009-14 model year Chevrolet Silverado 2500/3500 and GMC Sierra 2500/3500 vehicles; and (ii) 2007-2014 model year Chevrolet Silverado 1500, GMC Sierra 1500, Chevrolet Tahoe, Chevrolet Suburban, Chevrolet Avalanche, GMC Yukon, GMC Yukon XL, Cadillac Escalade, Cadillac Escalade ESV, and Cadillac Escalade EXT vehicles. GM is abiding by NHTSA’s decision and is conducting a global recall.

What symptoms may be experienced? What warning signs may be associated with the issue or condition described?

None

What is the remedy/repair?

Dealers will replace the front passenger airbag inflator module.

What is the safety risk?

GM’s six-year engineering investigation demonstrated that the front passenger airbag inflators in these vehicles will continue to operate safely. Although we are confident that the inflators in the GMT900 vehicles do not pose an unreasonable risk to safety, will continue to perform as designed in the field, and will continue to perform as designed in line with the results of our accelerated aging studies, we will abide by NHTSA’s decision and will conduct a global safety recall.

Is the vehicle safe to drive?

Yes, GM’s six-year engineering investigation demonstrated that the front passenger airbag inflators in these vehicles will continue to operate safely. We will begin a cadenced process to notify customers when they should see their dealers for repair based on age of vehicles and geographic location, but if you have concerns about the safety of your vehicle, we can move your vehicle forward and schedule an appointment now to have this replacement performed at your dealer.

Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.

How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions at the GM Recall Centre gmrecallcentre.ca.

Is the remedy/repair available now?

Yes, however at this time the parts supply is limited.

 

Jim Tubman Chevrolet