How does Non-Stop Service work?

Jim Tubman Chevrolet Certified Service is pleased to offer hassle-free maintenance, repairs and auto detailing while you travel.

Simply book an appointment either by phone or online at least 24 hours in advance, drop off your vehicle and leave the rest to us. We will make sure to get you to the airport on time for your flight and pick you up on your return.*


What happens if my flight departure times are after Jim Tubman Chevrolet Certified Service business hours?

Bring your vehicle to Jim Tubman Chevrolet where you can park it in the numbered service spots. At the rear of the Certified Service drive-thru, there is a night drop box. Complete all information on the service envelope provided including signature, insert your vehicle keys and leave the package in the box.


What happens if my flight arrival times are after Jim Tubman Chevrolet business hours?

Please be sure to make arrangements with your Service Advisor before travelling.


How long can I leave my vehicle at Jim Tubman Chevrolet?

You may leave your vehicle at Jim Tubman Chevrolet for up to five days. Longer periods can be accommodated, see your Service Advisor for details.


When I arrive at the airport from my trip, how do I contact the Jim Tubman Chevrolet Customer Shuttle?

Before travelling, make arrangements with your Service Advisor.

If your arrival time is during regular Jim Tubman Chevrolet Certified Service business hours, we can arrange to have you picked up at the airport.


When will I know that the Jim Tubman Chevrolet Customer Shuttle has arrived at the airport?

You may follow the Jim Tubman Chevrolet Customer Shuttle by using a convenient web-based app.
This will be set-up by your Service Advisor prior to travel.


Is there any restriction in distance from Jim Tubman Chevrolet for the Customer Shuttle pickup and drop off?

The Jim Tubman Chevrolet Customer Shuttle is a complimentary service available to anyone within the OttawaCarleton city limits.

*Certain restrictions apply. Jim Tubman Chevrolet is not responsible for damage or stolen contents while the vehicle is left on the premises . See Service Advisor for details.