DAVID – September 22, 2016

The people at the Service Department at Jim Tubman are terrific.  I am treated with professionalism, efficiency and – best of all – a certain kind of warmth and ease that reminds me of my growing up in a small town.  Everything is explained, the car is ready and the work is done with care.  I often say that it is easy to get an amazing experience when you buy a new car, but are forgotten by the dealership as soon as you leave the property.  But at Tubman, they care about the ongoing relationship and customer satisfaction.  I like that.  Top marks for the Tubman Service folks!  Thanks for the chance to respond.