Advantages of Certified Pre-Owned Vehicles
CERTIFIED MANUFACTURER'S WARRANTY
OUR VEHICLES ARE PRE-OWNED. IT DOESN'T MEAN WE LOVE THEM ANY LESS
We make great vehicles and we always have. So we gladly back our Certified Pre-Owned Vehicles with a manufacturer's warranty.
You also get a minimum of 3 months or 5,000 kilometres (whichever comes first) Used Vehicle Limited Warranty when you purchase a Certified Pre-Owned Vehicle. That's standard. If your budget permits, you can extend or upgrade to an even more comprehensive Certified Pre-Owned Vehicle Protection Plan. And should you ever decide to sell your vehicle, you'll be able to transfer any existing warranties to its new owner.
For complete coverage details, see your GM Certified Pre-Owned Dealer.
Vehicles are not eligible to be marketed as Certified Pre-Owned vehicles unless the dealer first performs all open safety, emissions and non-compliance recall repairs. GM has instructed its dealers to check for open recalls and to perform all needed repairs before listing any vehicle as a Certified Pre-Owned vehicle. Dealers are required to determine whether there is an open recall on a vehicle by entering the Vehicle Identification Number at the GM Canada Recall Centre Website.
CERTIFIED 150+ POINT INSPECTION
WE GO OVER EVERY INCH SO YOU CAN COVER EVERY MILE.
You might not worry much about the condition of your hose clamps or the vacuum system or the brake pads. You'll never have to, either, with one of our GM Certified Pre-Owned Vehicles. Before they reach the sales floor, each one of our vehicles is meticulously looked over by a licensed mechanic. That means by the time you look at them, every single vehicle has passed our painstaking 150+ point inspection.
Vehicles are not eligible to be marketed as Certified Pre-Owned vehicles unless the dealer first performs all open safety, emissions and non-compliance recall repairs. GM has instructed its dealers to check for open recalls and to perform all needed repairs before listing any vehicle as a Certified Pre-Owned vehicle. Dealers are required to determine whether there is an open recall on a vehicle by entering the Vehicle Identification Number at the GM Canada Recall Centre website recalls.gm.ca.
- INSTRUMENTATION AND INTERIOR COMPONENTS INSPECTION
- INTERIOR TRIM INSPECTION
- PRE-TEST DRIVE INSPECTION
- THE TEST DRIVE
- ACTIVE SAFETY Test/inspect if equipped
- SERVICE BAY INSPECTION
- ELECTRIC VEHICLES
- EXTERIOR WEAR AND TEAR INSPECTION
- FINAL INSPECTIONS
CERTIFIED ROADSIDE ASSISTANCE
It's going to be a great ride, especially knowing you're covered with a minimum of 3 months or 5,000 kilometres (whichever comes first) of 24-hour roadside assistance.
YOU'RE COVERED IF...
Your Certified Pre-Owned Vehicle is still within the manufacturer's New Vehicle Limited Warranty period.
YOU'RE COVERED IF...
Your warranty-covered non-GM vehicle doesn't have a Roadside Assistance Program. We'll provide 3 months or 5,000 km (whichever comes first) of GM Roadside Assistance from your date of purchase.
YOU'RE COVERED IF...
Your Certified Pre-Owned Vehicle has less than 3 months and 5,000 km of remaining Manufacturer's New Vehicle Limited Warranty. General Motors will provide an additional 3 months or 5,000 km, whichever comes first, of GM Roadside Assistance once your remaining Manufacturer's New Vehicle Limited Warranty expires.
To receive Roadside Assistance, simply call 1-800-268-6800 and a service operator will be dispatched to the scene. If your vehicle can't be repaired onsite, it will be towed to the nearest GM Dealership or GM authorized repair facility. If you need to pull your vehicle out of mud or snow, you're covered for winching service, up to $100 per occurrence.
IF YOUR VEHICLE IS DISABLED AND YOU ARE A MINIMUM OF 250 KM FROM HOME, A TRIP INTERRUPTION REIMBURSEMENT ALLOWANCE WILL BE PROVIDED TO HELP PAY FOR:
- Reasonable expenses (meals and lodging) up to a maximum of $195 per day and/or
- Alternate transportation up to a combined maximum of $500 per incident
ALL ROADSIDE ASSISTANCE PLANS ALSO INCLUDE A NO-CHARGE TRIP ROUTING SERVICE, PROVIDING YOU WITH:
- Suggested travel routes
- Points of interest
ROADSIDE ASSISTANCE AND TRIP INTERRUPTION COVERAGE DOESN'T APPLY TO:
- Vehicles operated off-road
- Fines or impound towing charges caused by a violation of local, municipal, provincial or federal law
- The mounting, dismounting or changing of snow tires, chains or other traction devices
- Disablement or services resulting from physical damage to your vehicle
- Total or partial theft of your vehicle
- Expenses that are covered under any other program
CERTIFIED EXCHANGE PRIVILEGE
LOVE YOUR VEHICLE AT FIRST SIGHT. OR SECOND OR THIRD.
You should be completely satisfied with your Certified Pre-Owned Vehicle. If for any reason you're not, you can exchange it within the first 30 days or 2,500 kilometres, whichever comes first.
If for any reason you're not completely satisfied with your Certified Pre-Owned Vehicle, you can exchange it within 30 days or 2,500 kilometers — whichever comes first — from the date of purchase for any other eligible Certified Pre-Owned Vehicle.
If the purchase price of the replacement vehicle is less than the purchase price of the vehicle being returned, you'll receive credit for the difference. If the purchase price of the replacement vehicle is more, you simply pay the difference.
Unless indicated by your Dealer, all Certified Pre-Owned Vehicles are eligible for the Exchange Privilege during the first 30 days or 2,500 kilometres of ownership. However, the exchanged vehicle has to meet the following criteria:
- The vehicle must currently be owned or leased by the retail purchaser/lessee of the Certified Pre-Owned Vehicle.
- The vehicle must be returned in the condition in which it was delivered to the customer, without damage or excessive wear and tear.
The One Time Exchange Privilege excludes the following vehicles:
- Fleet purchase vehicles.
- Vehicles used for daily rental, hearse, taxi, limousine, snowplowing or delivery services.
- The customer has previously returned a vehicle under the GM Certified Pre-Owned Vehicles One-Time 30 Day or 2,500 Kilometre Exchange Privilege within a period of 12 months commencing on the return date of that previously returned vehicle.
- Vehicles that have had after-market accessories installed (e.g., radio or alarm system) unless installation was performed or sublet by the selling GM Certified Pre-Owned Dealer.
Every vehicle returned under the Exchange Privilege will be inspected for damage and excessive wear and tear. If non-warranty repairs equal to or greater than $300 have been performed or are necessary, the vehicle is not eligible to be returned. If less than $300, the damage repair estimate will be deducted from the credit amount applied to the returned vehicle.
VALUATION OF THE RETURNED VEHICLE
The "Agreed Upon Exchange Value" will be used in determining the refund value to be applied to the replacement vehicle.
EXCHANGE AND WAIT PROVISION
If a customer exchanges a vehicle under the Exchange Privilege and waits for a replacement vehicle instead of choosing one from the dealer's available inventory, the selling dealer will not provide alternate transportation or allow a customer to keep the original vehicle while the replacement vehicle is secured.
OnStar helps you drive with added confidence, and is designed to have someone help you in your time of need.
WHETHER YOU BUY NEW OR PRE-OWNED, YOU’RE STILL PROTECTED AND CONNECTED
If you’re considering a pre-owned vehicle or your current vehicle’s connected services are inactive, you can still enjoy many or all of the same features and services found in new vehicles.
Get a 1-month trial and sign up for a paid plan to enjoy the first two months on us †
Try out OnStar Safety & Security and Connected Services that come with your vehicle (Hands-Free Calling minutes excluded during the trial period). Get a 1-month trial, and if you sign up for a paid plan within 15 days from activation, you’ll be able to enjoy the first 2 months of the paid plan you select on us. Cancel at any time.
GM OWNER CENTRE AND MOBILE APP
Visit the Owner Centre and mobile app any time to track your service history, view your Owner’s Manual and how-to videos, check your warranty status and more!
Access Your Vehicle's Service History
You’ll be able to review service records you add here or previously entered on onstar.ca, if equipped.
View Your Warranty
View your vehicle’s warranty coverage anytime by logging on. We think you’ll like what you see.
Track Vehicle Recalls
Check for recalls on your vehicle and receive automatic recall notices, maintenance reminders and offers exclusive to you!
View Your Owner's Manual and How-To Videos
Scroll through your Owner’s Manual or view helpful how-to videos to learn everything there is to know about your vehicle's features and operation.
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