01-26-17

GM TAKES TOP HONOR IN IHS MARKIT LOYALTY AWARDS FOR SECOND CONSECUTIVE YEAR

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DETROIT - IHS Markit, a leading source of global automotive industry information, analysis and insight, has recognized General Motors (NYSE: GM) as the company with the highest overall customer loyalty for the second consecutive year.  The announcement was made at the Automotive News World Congress held in conjunction with the North American International Auto Show.

IHS Markit loyalty awards are presented annually to companies and brands that demonstrate the ability to retain owners over repeat buying cycles.  They are the only fact-based awards in the industry focused on owner loyalty.  Awards are based on consumer transactions and information obtained from state registration and lease transaction information.

In addition to the recognition of GM as the company with the best "Overall Loyalty to Manufacturer" during the 2016 model year, the Chevrolet Volt, GMC Yukon Denali XL and the Cadillac brand were also honored:

  • Cadillac earned the "Most Improved Super Loyalist" award.  Super Loyalists are customers who make three consecutive brand purchases
  • The Chevrolet Volt and GMC Yukon Denali XL each received the top award in their segment for loyalty.

"Loyal customers are the foundation of our brands and they are the strongest advocates we have to attract new customers," said Alan Batey, president of GM North America.  "The recognition we are receiving from IHS Markit and the rapid market share growth we have seen in the United States follow years of steady investment in new products and every aspect of the ownership experience, including new dealership facilities, advanced technology and customer service."

GM was the fastest growing full-time automaker in 2016 based on retail market share, which was up 0.5 percentage points to an estimated 16.8 percent.  Chevrolet continues to be the U.S. automotive industry's fastest-growing brand, with retail market share up nearly 1 point in the past two years to 11.1 percent.

The Chevrolet Volt had its best sales year ever in 2016, with deliveries up 61 percent versus 2015.  The GMC Yukon XL saw deliveries increase 18 percent in 2016, with more than 60 percent of customers purchasing Denali models.

Cadillac is also growing rapidly around the world.  The brand's global sales in 2016 we up 11 percent to more than 300,000 vehicles, the most since 1986.

About General Motors

(NYSE: GM, TXS: GMM) and its partners produce vehicles in 30 countries, and the company has leadership positions in the world's largest and fastest-growing automotive markets.  GM, its subsidiaries and joint venture entities sell vehicles under the Chevrolet, Cadillac, Baojun, Buick, GMC, Holden, Jiefang, Opel, Vauxhall and Wuiing brands.

 

 

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01-25-16

GM REPORTS THIRD CONSECUTIVE YEAR OF RECORD GLOBAL SALES

Global Sales

  • GM #1 in North America, South America and China
  • Cadillac sales up 8 percent globally
  • Buick achieves third consecutive global sales record
  • Chevrolet sales in North America up 6 percent
  • Opel/Vauxhall post best European results since 2011

 

By General Motors, Detroit - General Motors Co. (NYSE: GM) global sales totaled 9.8 million vehicles in 2015, up 0.2 percent for the company's third consecutive year of record sales.

"GM continued to grow in 2015 as our focus on the customer and successful new vehicle launches more than offset the challenging conditions in South America and the curtailment of our presence in certain markets such as Russia," said GM President Dan Ammann.

Deliveries in North America rose 6 percent in 2015 to 3.6 million cars, trucks and crossovers.  In the U.S., GM grew its retail sales, which are sales to individual customers, faster than any other automaker.

In China, General Motors and its joint ventures delivered a record 3.6 million vehicles, up 5 percent compared to 2014.  Their lineup expanded through the introduction of 12 new and refreshed models.  SUV deliveries were up 144 percent, led by new models such as the Buick Envision and Baojun 560.

In 2015, General Motors' cars, trucks and crossovers were leading automotive sales in China and its North American and South American regions.

GM has several major product launches underway around the world, including the new Opel Astra with more than 80,000 orders across  European markets and the new Chevrolet Malibu in North America, which began arriving in showrooms at the end of last year.

Global Sales Highlights (vs. 2014)

  • Chevrolet grew retail market share in the U.S. faster than any full-line automotive brand, with total sales up 5 percent to more than 2.1 million cars, trucks and crossovers.  Chevrolet sales in Canada increased 3 percent while sales in Mexico went up 18 percent.  Combined sales for the brand in North America were up 6 percent.
  • Buick set a global sales record for the third consecutive year, driven by record sales in China and record crossover deliveries in the United States.  Total sales surpassed 1.2 million vehicles.
  • Cadillac grew globally by 8 percent, driven by record sales in China and the strong growth in SRX and Escalade deliveries in the U.S.
  • GMC continued to grow and achieved its 6th consecutive year of sales gains.  Based on new and significantly refreshed products, deliveries grew 11 percent to 680,000 vehicles.
  • Opel/Vauxhall achieved its best sales result in four years delivering more than 1.1 million vehicles despite its strategic departure from the Russian market.  Share of the total European vehicle market increased for the third year in a row to nearly 6 percent.
  • In the U.S., GM's total sales were up 5 percent supported by the momentum of vehicles like the Chevrolet Silverado and Colorado, the GMC Sierra and record crossover deliveries.  Retail deliveries increased 8 percent.
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